Got Questions?

Yes – the interview is included in the first day of boarding. This is necessary for us to decide if you and your pooch are interested in group play or one on one attention. We must be able to safely handle all dogs that stay with us. Any dog who demonstrates aggression towards staff or other dogs or dogs with high anxiety may be asked to seek other arrangements.

We thoroughly interview and assess each dog with several types of dogs to find the best possible fit. Our groups are based on a combination of size, age, breed, and temperament.

You can either fill out an application on-line via the customer portal, or we will be glad to take your information over the phone.

Pets above the age of six months must be spayed or neutered. Dogs that are only visiting Pawlins for grooming are not required to be spayed/neutered, but females cannot be in heat.

Dogs:

All puppies must be old enough to have had 3 series of Distemper/Parvo (DHPPV) vaccines, plus:

  • DHPPV – Every 36 months
  • Rabies – Every 36 months
  • Bordetella – Every 6 months
  • Leptospirosis – Every 12 months
  • Intestinal Parasite Screen – Every 6 months
All dogs must be spayed or neutered above the age of 6 months.

All pets are required to be on flea prevention. If signs of fleas are observed, flea treatment will be applied at an additional cost.

All vaccines must be boostered per your veterinarian’s instructions.

Cats:

  • FVRCP – Every 36 months
  • Rabies – Every 36 months
  • FIV Viral Testing- Every 6 months
  • Indoor only feline needs a negative test on file, Indoor/Outdoor feline need annual test on file.
  • All cats must be spayed or neutered above the age of 6 months.

All pets are required to be on an approved flea preventative. If your pet arrives with fleas, they will be treated at your expense and you will be contacted.

Monday – Friday 6:30am – 8pm
Saturday – 7am – 7pm
Sunday – 8am – 6pm

Our cancellation policy only applies to holidays. If you need to cancel, please call us at 504-302-7200. Holiday reservations require a 50% deposit and a minimum of 3 nights. If a cancellation is made within 72 hours of a reservation, the deposit will be forfeited.

Yes, you can! It is easier on your pet’s digestive system if they get their normal food. If your pet’s stay is less than 7 days, we request that you portion out each meal into individual labeled storage bags. If your pet’s stay is longer than 7 days, you can bring an airtight container of food and we can portion it out according to your instructions.

We administer oral medications at no extra charge. Please bring your pet’s medications in their original prescription packaging, properly labeled with the pet’s name, guardian name, prescribing veterinarian name, medication name and dosage instructions.

  • It is preferred for the pet parent to provide their pet’s food to Pawlins, for your pet’s health. If your pet is staying less than 7 nights, please pre-package their food into meal-sized portions in ziplock bags. Do not include your pet’s medications in their food bags! For stays longer than a week, we can accommodate larger bags of food in an airtight container. Please let us know if any food needs to be refrigerated. In the event that you forget to pack your pet’s food or they run out, we will provide our house food at the cost of $3 per meal per pet.
  • No need to bring your pet’s bowls – we provide stainless steel bowls as well as slow feeder bowls.
  • Please bring your pet’s medications in their prescription packaging, properly labeled with the pharmacy sticker displaying the pet’s name, guardian name, prescribing veterinarian name, medication name and dosage instructions.
  • We provide bedding, but feel free to bring your pet’s bedding and special toys from home if they would feel more comfortable with them! Please do not bring any oversized bedding as we will be unable to wash it should it become soiled.

Of course! We encourage anyone to tour our facility at any time we are open. We know seeing is believing. Once you tour our luxurious facility we are sure your pet will want to join all the Pawlins fun!

If you pet gets sick or there is any medical emergency, they will be taken to River Road Veterinary Hospital (504-838-0288), our partner under our same roof, for the most immediate response possible, and you will be contacted.

Yes anytime your pup is in a room or yard with another one of our guests, they are always supervised by one of our staff. Also, our top-of-the-line webcam and surveillance system can give you peace of mind knowing your pup is in the best care possible.

Got Questions?

Yes – the interview is included in the first day of boarding. This is necessary for us to decide if you and your pooch are interested in group play or one on one attention. We must be able to safely handle all dogs that stay with us. Any dog who demonstrates aggression towards staff or other dogs or dogs with high anxiety may be asked to seek other arrangements.

We thoroughly interview and assess each dog with several types of dogs to find the best possible fit. Our groups are based on a combination of size, age, breed, and temperament.

You can either fill out an application on-line via the customer portal, or we will be glad to take your information over the phone.

Pets above the age of six months must be spayed or neutered. Dogs that are only visiting Pawlins for grooming are not required to be spayed/neutered, but females cannot be in heat.

Dogs:

All puppies must be old enough to have had 3 series of Distemper/Parvo (DHPPV) vaccines, plus:

  • DHPPV – Every 36 months
  • Rabies – Every 36 months
  • Bordetella – Every 6 months
  • Leptospirosis – Every 12 months
  • Intestinal Parasite Screen – Every 6 months
All dogs must be spayed or neutered above the age of 6 months.

All pets are required to be on flea prevention. If signs of fleas are observed, flea treatment will be applied at an additional cost.

All vaccines must be boostered per your veterinarian’s instructions.

Cats:

  • FVRCP – Every 36 months
  • Rabies – Every 36 months
  • FIV Viral Testing- Every 6 months
  • Indoor only feline needs a negative test on file, Indoor/Outdoor feline need annual test on file.
  • All cats must be spayed or neutered above the age of 6 months.

All pets are required to be on an approved flea preventative. If your pet arrives with fleas, they will be treated at your expense and you will be contacted.

Monday – Friday 6:30am – 8pm
Saturday – 7am – 7pm
Sunday – 8am – 6pm

Our cancellation policy only applies to holidays. If you need to cancel, please call us at 504-302-7200. Holiday reservations require a 50% deposit and a minimum of 3 nights. If a cancellation is made within 72 hours of a reservation, the deposit will be forfeited.

Yes, you can! It is easier on your pet’s digestive system if they get their normal food. If your pet’s stay is less than 7 days, we request that you portion out each meal into individual labeled storage bags. If your pet’s stay is longer than 7 days, you can bring an airtight container of food and we can portion it out according to your instructions.

We administer oral medications at no extra charge. Please bring your pet’s medications in their original prescription packaging, properly labeled with the pet’s name, guardian name, prescribing veterinarian name, medication name and dosage instructions.

  • It is preferred for the pet parent to provide their pet’s food to Pawlins, for your pet’s health. If your pet is staying less than 7 nights, please pre-package their food into meal-sized portions in ziplock bags. Do not include your pet’s medications in their food bags! For stays longer than a week, we can accommodate larger bags of food in an airtight container. Please let us know if any food needs to be refrigerated. In the event that you forget to pack your pet’s food or they run out, we will provide our house food at the cost of $3 per meal per pet.
  • No need to bring your pet’s bowls – we provide stainless steel bowls as well as slow feeder bowls.
  • Please bring your pet’s medications in their prescription packaging, properly labeled with the pharmacy sticker displaying the pet’s name, guardian name, prescribing veterinarian name, medication name and dosage instructions.
  • We provide bedding, but feel free to bring your pet’s bedding and special toys from home if they would feel more comfortable with them! Please do not bring any oversized bedding as we will be unable to wash it should it become soiled.

Of course! We encourage anyone to tour our facility at any time we are open. We know seeing is believing. Once you tour our luxurious facility we are sure your pet will want to join all the Pawlins fun!

If you pet gets sick or there is any medical emergency, they will be taken to River Road Veterinary Hospital (504-838-0288), our partner under our same roof, for the most immediate response possible, and you will be contacted.

Yes anytime your pup is in a room or yard with another one of our guests, they are always supervised by one of our staff. Also, our top-of-the-line webcam and surveillance system can give you peace of mind knowing your pup is in the best care possible.